At IndoVed, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make use of our services.
By accessing or using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect the following types of information when you visit or interact with our website:
- Personal Information:
When you make a purchase or contact us, we may collect personal information, such as:- Name
- Email address
- Phone number
- Shipping/billing address
- Payment Information:
When you make a purchase, we collect payment details through Razorpay’s secure payment gateway, which may include your credit/debit card information, billing address, and other payment details. We do not store payment data on our servers. - Technical Information:
- Cookies: We use cookies to enhance your experience on our website. Cookies are small files stored on your device to remember your preferences and activities on the site.
- IP Address and Browser Information: We collect your IP address, browser type, and operating system for the purpose of improving our services and analyzing website traffic.
- Communication Information:
We may collect information when you contact us via email, phone, or through our website’s contact form.
How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your orders, updates, and promotional offers.
- To improve and personalize your experience on our website.
- To send newsletters or marketing communications (with your consent).
- To analyze and optimize our website’s performance.
- To provide customer support and respond to inquiries.
Data Security
We take reasonable measures to protect your personal information, including encryption and secure socket layer (SSL) technology during transactions. However, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with third-party service providers such as:
- Razorpay: For payment processing. Razorpay’s privacy policy governs how they handle your payment data.
- Shipping Partners: For the delivery of your orders.
We may also share information if required by law, such as to comply with legal obligations or in response to lawful requests by public authorities.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request a copy of your personal data.
- Correction: You can update or correct your personal information if it is inaccurate.
- Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: You can opt out of receiving marketing emails at any time by using the unsubscribe link in our emails.
Cookies
Our website uses cookies to enhance your user experience, analyze site usage, and provide personalized content. You can manage cookie preferences or disable cookies in your browser settings. However, some parts of the website may not function properly without cookies.
Third-Party Services
Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their practices. Please review the privacy policies of these third-party sites before providing any personal information.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Email: Indoved19@gmail.com
Phone: +91 92269 94764
Website: https://indoved.com
