At IndoVed, we aim to provide a seamless shopping experience and ensure that your order reaches you in perfect condition. Below is our shipping policy to give you clarity on how we handle orders and deliveries.

Order Processing

  • All orders are processed within [2-3 business days], excluding weekends and public holidays.
  • Once an order is confirmed, you will receive an email with an order confirmation and estimated delivery date.
  • Please ensure that all the information provided, including the shipping address, is correct at the time of order placement. We are not responsible for delays or delivery failures due to incorrect or incomplete addresses.

Shipping Charges

  • Shipping charges are calculated based on your location and the size of the order.
  • Free shipping is available on orders above [insert minimum order value] within India.

Shipping Methods

We use reliable third-party couriers to deliver your orders. Available shipping methods will depend on your location, and you will be able to select your preferred method during checkout. Our couriers include [insert names of courier partners, e.g., India Post, Blue Dart, Delhivery].

Delivery Time

  • Delivery times vary depending on your location and the shipping method selected.
  • For orders within India, the expected delivery time is usually [3-7 business days].
  • For international orders, delivery times may range from [7-14 business days], depending on the country and customs processing.

Please note that these are estimated times and may vary during peak seasons, holidays, or due to unforeseen circumstances.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on the courier’s website.

Shipping Restrictions

  • We currently ship only within India and internationally to select countries. Please check the available shipping countries at checkout.
  • We do not ship to P.O. boxes or addresses outside of our delivery areas.

Customs and Duties (for International Orders)

  • For international shipments, customs duties and taxes may apply depending on your country’s import regulations. These charges are the responsibility of the customer.
  • If there are any additional charges, the customer will be notified by the courier during the delivery process.

Missing or Damaged Items

  • If your order arrives damaged or you believe it’s missing items, please contact us immediately at [Indoved19@gmail.com] or call us at +91 92269 94764 within [48 hours] of receiving your order.
  • We will investigate the issue and ensure that the necessary action is taken.

Address Changes

  • If you need to change your shipping address after placing the order, please contact us as soon as possible. We will try our best to accommodate the changes before your order is shipped.
  • If the address is changed after shipment, additional shipping charges may apply.

Returns & Exchanges

Please refer to our Refund & Cancellation Policy for information on returns, exchanges, and refunds.